Customer Experience Cloud
Customer Experience Lab has invested in forming the cloud contact centre (CCaaS) strategy suitable for start-ups, mid market and large enterprises. Besides an omni cloud channel contact centre, there are products and services offered by Customer Experience Lab which leverages the cloud platform to assist an enterprise to serve across the different phases of a customer journey. Pay-as-you-go, data security and scalability are the key benefits. It is available across India and South East Asia.
Customer Experience lab
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Customer Experience is the next competitive battleground. It is where the business will be won or lost.